This Digital Delivery Policy explains how digital products purchased through BeatHopper are delivered, fulfilled, and accessed. This policy is structured to comply fully with applicable consumer protection and digital commerce regulations within Germany, the European Union (EU), and the United States.
1. Nature of Products
BeatHopper provides exclusively digital entertainment products, specializing in downloadable standalone rhythm games, interactive game software, and authorized digital game features.
- No physical products are sold, shipped, or delivered through this website.
- Consequently, no physical shipping address verification, postal shipment, or logistics tracking numbers are generated or required for any transaction on this platform.
2. Digital Delivery Method
Immediately following successful payment authorization, purchased digital game software and interactive features are delivered instantly via secure electronic access and credited directly to the user’s account or designated platform profile.
Fulfillment includes and is limited to:
- Instant software download availability and account activation;
- Immediate activation of designated digital game features within the platform profile;
- Direct and secure electronic access to the purchased standalone game content.
Our automated delivery systems ensure that access is provisioned immediately upon transaction confirmation to prevent any processing delays.
3. Delivery Confirmation
A digital software product or interactive feature is considered fully delivered and fulfilled when one or more of the following events occurs within our secure systems:
- The purchased standalone game software becomes available for download or execution within the user’s account;
- Digital access credentials or software activation rights are securely issued to the user;
- The designated digital game features are successfully provisioned to the user’s platform profile.
These secure system logs serve as definitive and verifiable confirmation of successful delivery and complete contract fulfillment.
4. Waiver of the EU 14-Day Withdrawal Right
In strict accordance with Article 16(m) of the European Consumer Rights Directive (Directive 2011/83/EU) governing digital content supplied electronically:
By completing a purchase and requesting immediate electronic access to our digital game software, the customer provides express prior consent to the immediate performance of the contract. The customer explicitly acknowledges and agrees that once digital delivery or access to the software has commenced, the statutory 14-day right of withdrawal, cancellation, or refund no longer applies.
This mandatory contractual acknowledgment is explicitly presented, verified, and logged during the checkout process before payment authorization is completed.
5. One-Time Purchase Model
Unless explicitly stated otherwise on a specific product detail page, all transactions executed on BeatHopper are processed strictly as one-time payments for the standalone game software.
- No recurring subscriptions, rolling membership fees, automatic billing renewals, or hidden charges are associated with standard purchases.
- The exact and final purchase amount is displayed clearly and transparently before payment authorization is requested.
6. Limited License and Intellectual Property Integrity
Purchases made through BeatHopper grant customers a limited, personal, non-exclusive, non-transferable, and revocable license to utilize the purchased digital game software solely for personal entertainment within the official BeatHopper platform environment.
Customers obtain usage rights only and do not acquire any ownership stakes or intellectual property rights over any software or media assets. To ensure full compliance with copyright laws, all intellectual property rights relating to:
- Game software source code and interactive mechanics;
- Artwork, animations, designs, and graphics;
- Music tracks, musical compositions, and sound effects;
- Logos, trademarks, and branding materials;
remain the exclusive property of Blue Dots Games GmbH or its authorized licensors who have fully cleared these works for commercial distribution. Users are strictly prohibited from copying, extracting, reproducing, distributing, reverse engineering, modifying, reselling, or commercially exploiting any part of the game or its assets without explicit prior written authorization from us.
7. Age Restrictions and Legal Capacity
BeatHopper services and software are intended exclusively for individuals who are at least 18 years of age. By creating an account or completing a purchase, users represent, warrant, and confirm that:
- They are at least 18 years old;
- They possess full legal capacity to enter into binding contractual agreements; and
- They are fully authorized to utilize the selected payment method.
Unauthorized transactions or account creation involving the unapproved use of payment credentials by minors will result in immediate account restriction or transaction cancellation upon verification.
8. Privacy and Data Protection
Personal information collected during the transaction, verification, and digital fulfillment process is handled securely and processed in strict accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and applicable United States privacy legal frameworks. For further details, please review our comprehensive Privacy Policy.
9. Contact Information
For questions regarding digital delivery tracking, secure payment verification, or technical access to your purchased game software, please contact our support team directly:
Blue Dots Games GmbH
Leopoldstraße 17, Apartment 402 10317 Berlin Germany
- Email: rhythm@beathopper.com
- Telephone: +49 30 51738417
Our customer support team processes inquiries during standard business days (Monday to Friday) and typically responds to all verified submissions within 24 to 48 hours.