This Privacy Policy explains how BeatHopper (“we”, “our”, “us”) collects, uses, stores, processes, and protects personal information when users access the website, create accounts, purchase downloadable standalone digital games, or use services provided through the BeatHopper platform.
This Privacy Policy is designed to comply with applicable privacy and consumer protection laws including:
The General Data Protection Regulation (GDPR) of the European Union;
The German Federal Data Protection Act (BDSG);
Applicable consumer protection regulations within the European Economic Area (EEA);
The California Consumer Privacy Act (CCPA/CPRA) where applicable;
Applicable United States federal and state privacy laws.
- Data Controller Information
Company Name: Blue Dots Games GmbH
Registered Address: Leopoldstraße 17, Apartment 402, 10317 Berlin, Germany
Customer Support Email: rhythm@beathopper.com
Telephone: +49 30 51738417
- Information We Collect
We may collect and process the following categories of information:
Account Information: Name, email address, country or region, and unique account identifiers.
Purchase Information: Transaction identifiers, purchased game software titles, purchase timestamps, and payment status information.
Technical Information: IP address, browser type and version, device identifiers, operating system information, language settings, time zone information, and website interaction data.
Customer Support Information: Support requests, email correspondence, and transaction-related dispute information.
- Payment Information
Payments are processed securely by certified third-party payment providers, including Stripe and other authorized payment processors.
BeatHopper does not store, process, or have direct access to full credit card numbers, CVV codes, or complete payment credentials on its own servers.
Payment providers process financial information in strict accordance with their own privacy and regulatory obligations, including PCI-DSS security standards.
- Purpose of Data Processing
Personal information is processed solely for legitimate business purposes, including:
Account administration and verification;
Digital game software delivery and fulfillment;
Customer support and technical troubleshooting;
Fraud prevention and transaction dispute resolution;
Legal and regulatory compliance obligations;
Secure payment verification;
Security monitoring and analytics to improve user experience.
- Legal Basis for Processing (EU/EEA Users)
For users located within the European Union or European Economic Area, processing is based on one or more of the following legal grounds under Article 6 of the GDPR:
Performance of a contract;
Compliance with legal obligations;
Legitimate business interests;
User explicit consent where required.
- Data Sharing
Personal information may be shared only with trusted service providers necessary to operate our services, including:
PCI-compliant payment processors;
Fraud prevention and security verification vendors;
Secure cloud hosting and infrastructure providers;
Customer support management systems;
Legal and regulatory authorities where strictly required by law.
We do not sell, rent, or trade personal information to third parties.
- International Data Transfers
Because our customers are located in Europe and the United States, personal data may be processed in jurisdictions outside the user’s country of residence. Where required by applicable law, appropriate safeguards—including Standard Contractual Clauses (SCCs) approved by the European Commission—are implemented to protect your data. - Data Retention
Personal information is retained only for as long as reasonably necessary for:
Contract performance and fulfillment;
Tax, accounting, and corporate regulatory obligations;
Fraud prevention and secure transaction dispute resolution.
Certain transaction records may be retained for longer periods where required by statutory European tax laws.
- GDPR Rights (EU Users)
Users located within the European Union have the following statutory rights under the GDPR:
The right to access their personal information;
The right to correct inaccurate or incomplete information;
The right to request the deletion of personal information;
The right to restrict or object to certain processing activities;
The right to data portability;
The right to withdraw consent at any time where processing relies on consent.
Data protection and access requests may be submitted directly to: rhythm@beathopper.com
- California Privacy Rights
Residents of California may have additional rights under the CCPA/CPRA, including the right to know what information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain information-sharing activities. BeatHopper does not sell personal information as defined under California law. - Security Measures
We implement comprehensive technical and organizational safeguards to secure user data, including encryption technologies (SSL/TLS), strict access controls, payment tokenization through our processors, and fraud detection systems. However, no internet transmission can be guaranteed to be completely secure. - Cookies and Analytics
Our website utilizes essential cookies for security, payment processing validation, and basic user preferences. Where required by regional regulations, users will be prompted for explicit consent before any non-essential analytical cookies are deployed. - Age Restrictions and Capacity
BeatHopper services are intended solely for individuals who are at least 18 years of age and possess full legal capacity to enter into binding agreements. By creating an account or making a purchase, users represent and warrant that they meet these requirements and are fully authorized to utilize the selected payment method. Accounts involving unauthorized use of payment methods by minors will be suspended immediately upon discovery.
- Digital Delivery and Consumer Withdrawal Rights
BeatHopper distributes downloadable standalone digital games and interactive game software delivered exclusively through secure digital transmission. No physical goods are shipped, and no physical logistics tracking numbers are generated.
In accordance with Article 16(m) of the European Consumer Rights Directive (Directive 2011/83/EU):
By completing a purchase and requesting immediate electronic access to our game software, the customer expressly consents to immediate digital delivery and acknowledges that once delivery or access begins, the statutory 14-day right of withdrawal or cancellation is waived and no longer applies.
This explicit waiver is presented and confirmed during the checkout process prior to payment authorization.
- One-Time Purchases
Unless explicitly stated otherwise on a specific product summary page, all purchases made on BeatHopper are processed as one-time transactions for the standalone game software. BeatHopper does not operate recurring subscription models, automatic renewals, or hidden ongoing charges. The final purchase price is displayed clearly before payment confirmation. - Limited License and Intellectual Property Integrity
Purchases made through BeatHopper grant customers a limited, non-exclusive, non-transferable, revocable license to utilize the purchased digital game software solely within the designated BeatHopper platform environment for personal entertainment.
Customers obtain usage rights only and do not acquire ownership of any software, source code, or media assets. To ensure full compliance with intellectual property standards, all copyrights, trademarks, software code, artwork, music tracks, sound effects, and animations remain the exclusive property of Blue Dots Games GmbH or its authorized licensors who have fully cleared these works for commercial distribution. Users are strictly prohibited from copying, reverse engineering, extracting, reselling, or commercially exploiting any game assets without prior written authorization.
- Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational updates. The revised version becomes effective immediately upon publication on this website. - Contact Information
For questions regarding this Privacy Policy, data protection requests, or regulatory enquiries, please contact us at:
Blue Dots Games GmbH
Leopoldstraße 17, Apartment 402
10317 Berlin
Germany
Email: rhythm@beathopper.com
Telephone: +49 30 51738417